How long will my order take to arrive?
Standard Shipping is sent Second Class and can take between 3-4 days to arrive
You can upgrade to First Class which can take between 1-2 days too arrive
(due to the current situation orders unfortunately can take longer to arrive)
Standard shipping is sent International Standard and can take up to a month to arrive. The is due to the current situation.
Can I get my card personalised?
You cannot get the front personalised but you can send the card direct to recipient by writing your own message here.
Please make sure you provide the correct address.
All other info is available through the listing.
What is the cello made of?
The cello is made of potato corn starch and is completely biodegradable.
ALL MATERIALS ARE RECYCLABLE.
Are you cards printed in the UK?
YES. All materials are made in the UK and all cards are printed in the UK using FSC Card and recycled materials. I try to use as little plastic as possible and working towards using no plastic.
Can I get a refund?
Sure thing. If you get in touch within 4 hours of your order I can cancel it.
What if my card doesn't arrive?
Unfortunately, especially in the current situation, orders can be delayed and not arrive. I try to give it at least 2 weeks (in the UK) to confirm it hasn't arrived. Then I will refund the card (but not postage)
What are your dispatch days and times?
My cards are dispatched Monday, Wednesday and Friday at 9am with a cut off time of 2pm the previous day. If you order after 2pm your order will be shipped the next dispatch day.