Returns Policy
I gladly accept returns, exchanges and cancellations
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Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
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THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Digital downloads
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CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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QUESTIONS ABOUT YOUR ORDER?
Email me ruth@xoxodesignsbyruth.com