Returns Policy

I gladly accept returns, exchanges and cancellations

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
THE FOLLOWING ITEMS CANNOT BE RETURNED OR EXCHANGED
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Digital downloads

CONDITIONS OF RETURN
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

QUESTIONS ABOUT YOUR ORDER?
Email me ruth@xoxodesignsbyruth.com